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FAQS

FREQUENTLY ASKED QUESTIONS

The below FAQs will provide answers to common questions. If you can't find the information you are seeking, please contact us for help.

  • Do I have to social/physically distance at the event?
    No as at this time, no Covid protocols are in place at Race Race of Hope events.
  • What gear size & style will I receive in my race packet?
    The first 550 to collect a race packet will receive a commemorative shirt, hat, and bib in their race packet. Sizes are offered first-come-first-served based upon packet pick up arrival in line. If your requested size is no longer available, we’ll offer your second size choice, and then the next closest available size. Gear style may change based upon availability. All participants will receive a chipped race bib and a Finisher medal upon race completion.
  • What happens after race registrations sell out?
    We will offer a waiting list.
  • Can I get a refund if I do not receive my requested gear size(s)?
    Sorry, no refunds will be issued related to gear sizes. We really want you to have gear in your perfect size so that you can enjoy wearing it for years to come! We encourage you to attend packet pick up early to enjoy greatest selection of available sizes when our team fulfills your race packet order. Sizes are offered first come first served. Please also be sure to use the size chart to help you request the best fit. Race of Hope gear is swoon worthy and events sell out quickly. As with many national races, our gear sizes are not guaranteed & offered on a first come first served basis.
  • Does this event offer refunds?
    Sorry, no refunds will be issued. 100% of all proceeds go directly to depression research. The only exception will be if our system erroneously oversells the maximum available race registrations after they event has sold out. Learn more in the FAQs by searching, "What happens after race registrations sell out?". If you have questions about remaining race packets, please contact us before you register.
  • What is the official social media hashtag [#] for Race of Hope events?
    Thank you for helping to share our mission! Please use #Connect4Hope, #Teens4Hope, #iRaceForHope on social media to link your posts, photos, and videos to the Race of Hope mission! We can't wait to see your messages and post race excitement!
  • What portion of my race registration fee will be used to fund research?
    100% of all fundraising and donations proceeds go directly to depression research. Teen Race events feature reduced registration pricing which is not tax deductible.
  • Can I walk the race?
    Yes, this is a walker-friendly event for all ages and abilities to complete at their own unique pace.
  • Can I complete my race distance on a bicycle, scooter, or skates?
    During Race of Hope events, wheels do not count unless you are a handchair athlete planning to complete the entire distance in your chair.
  • Do I have to wear my race bib?
    For Race of Hope events every participant must wear their assigned chipped bib.
  • How can I see the race results?
    Race of Hope in-person events post race results online. A link to race results will be provided after the race.
  • What will be included in my race packet?
    The first 550 to pick up their race packet will receive a commemorative race shirt & hat in their race packet. All participants will receive a chipped bib at packet pickup. All race participants will earn a Finisher medal once their race distance is completed. Sizes are offered first-come-first-served. If your requested size is no longer available, we’ll next try to provide your second size choice, and then the next closest available size. Based upon availability, gear style may change.
  • Will I earn a Finisher medal?
    Yes, all race participants will be awarded an incredible Finisher medal when they cross the finish line.
  • What is the race distance?
    The Teen Race of Hope is a 5k distance.
  • Do I need to utilize a GPS tracker to participate?
    Race distance trackers are not needed for Race of Hope events as chip timing from a professional timing company is provided as part of your destination race experience. If you are interested in saving your race data for later metrics review, we do recommend using a tracking device. Fitness devices and apps also make it easier for you to know approximately where you are on the race route at a glance, but their use is not required.
  • How much of my registration fee will go to the charity?
    100% of all race and fundraising proceeds go directly to depression research. The Hope for Depression Research Foundation is recognized by the Internal Revenue Service as a not-for-profit public charity (Tax ID 20-4559210), contributions to which are deductible for income and gift tax purposes. All contributions are tax-deductible to the full extent allowed by law.
  • How can I fix an error that I found on the race results?
    Our event crew would be happy to help ensure your race data is correct. If you notice that your name spelling, gender, Age Division, or time is incorrect, please bring your concern to the attention of the Event Crew at the race right away to ensure that the final race results are accurate. After the race, please connect with us to let us know what data should be changed so that we can help.
  • How do I measure to find my best shirt size?
    Use These Tips To Find Your Fit: Measure the length across your chest from the front edge of each armpit as shown on the vest graphic to find your "CHEST" size. Measure the length down the front of your chest starting from the top of your shoulder to your waist as shown on the vest graphic to find your "LENGTH" size. Find your "CHEST" & "LENGTH" measurement on the Shirt Size Chart. EXAMPLE: 19" Chest & 25-3/4" Length, choose size Large.
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